FAQ

Frequently asked questions

What are the shipping options?


Great question and I like to keep it as simple as possible: All shipping is a flat $5 dollars unless you spend $100 or more, at which case it is 100% free.




How do I pay for my order?


In order to avoid additional fees, I only manage payments directly through PayPal and Venmo. When you are ready to purchase, you can reach out ot me directly at UtakuSoto@gmail.com or on the TD Forums at UtakuSoto and we can connect on payment and shipping information. I know it is a little weird and no worries if you don't feel comfortable going this route, however I do have to hold to it to minimize the additional costs. Thanks!




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email (utakusoto@gmail.com), where I aim to reply back within 48 hours.